This TAVARES online store is the brand’s official online point of sale. Through this site you have direct contact with our company, thus guaranteeing the same service, care and proximity that we usually offer in our store in Póvoa de Varzim. Your purchases are certified and made with total security, protection and guarantee.
We have been based since 1922 at Rua da Junqueira nº 54, in the city of Póvoa de Varzim, Portugal.
You can contact us by phone at +351 252 298 010 (Call to national mobile network), by Whatsapp at +351 918 740 178, by email at info@tavares1922.com or by scheduling a meeting on our website
We make jewelry to order, unique and personalized, created from scratch or from existing pieces of jewelry. You can schedule a meeting with our creative team, designers and master goldsmiths who are available to present the best proposals and suggestions. To find out more, please contact us.
One of the services we offer is the restoration and cleaning of pieces of goldsmithery, jewelry and decorative silver. Make an appointment with us to find out more about this service.
In order to make purchases through the TAVARES online store, the Customer must register in advance.
After browsing through the categories of interest to the customer, viewing the jewelry and its details, simply click on the “Buy” button to add what you want to the “Jewelry Wardrobe”.
All the steps of the purchase must be followed in order for it to be completed successfully and for the customer’s order to be processed.
Validation of the order” presupposes that the Customer has read and accepted these General Terms and Conditions of Sale, expressly acknowledging this as soon as the purchase process is completed.
Once the online purchase process has been completed, the Customer will immediately receive an automatically generated electronic communication via email confirming the transaction. The Customer must check that it has been received and that all the data contained therein is correct. If this communication is not received or if any non-conformity is found, the Customer must immediately request that it be rectified or that the purchase made be canceled, and must contact the customer support line for this purpose.
All the data recorded by TAVARES constitutes proof of all the transactions carried out with the Client, and TAVARES is expressly responsible for archiving all the electronic documents that formalize this purchase and sale contract.
All orders in the TAVARES online store will only be processed once payment has been received.
Once the online order has been placed, the customer will be asked to pay for the jewels purchased. TAVARES offers four payment methods for this purpose:
Deliveries in the EU with postage and insurance included. For more information see general terms and conditions of sale.
All jewelry sold by TAVARES is covered by the General Warranty Law against any manufacturing defect for a period of two years.
In the event that the jewel purchased has any manufacturing defect, this must be reported to TAVARES Customer Service, by calling +351 252 298 010 (Calling the national mobile network), e-mailing info@tavares1922.com or whatsapp +351 918 740 178 informing the invoice number and the description of the anomaly. Customer Service will follow the necessary procedures to resolve the situation.
Upon reception of the jewel by TAVARES , it will be checked technically and evaluated under the Guarantee.
If, however, the technical check detects any signs of reckless use or an anomaly resulting from circumstances external to the jewelry (e.g. misuse of the jewelry, accident, etc.), the Customer will be contacted to indicate whether or not they want the jewelry repaired. If the Customer wishes to have the jewel repaired on presentation of a quote, the repair and shipping costs will be borne by the Customer.
We only work with partners with a sense of ethics and responsibility in the jewelry sector. All our jewelry is produced with recycled precious metals (EcoGold) or from conflict-free countries. All our gemstones are certified by our experts and by internationally recognized entities in the field (GIA and HRD), ensuring that they come from countries that adhere to the Kimberley Process. Kimberley Process, certifying its origin.
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Opening hours
Mon – Sat 9:30-12:30 / 14:30-18:30
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Many of our jewels are custom-made in our atelier, according to the dreams of those who come to us.
Therefore, it is important to know the correct size and measurement of the jewel we are going to design.
If you still have doubts about the size and measurement of the ring you are going to buy:
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When placed on your finger, the ring should be comfortable so that it does not fall off, but loose enough to slide off when you want to take it off.
The size of your finger varies depending on the time of day and the weather. To obtain the best results, measure your finger:
— At the end of the day or when your finger is warm (fingers are thinner early in the morning or when the weather is cold);
— Measure your finger size 3 to 4 times to avoid possible reading errors.
To obtain more accurate measurements, you should avoid using string or paper to measure your finger size, as these materials can stretch or twist, distorting the actual measurement. If you are ordering from abroad, you can determine your ring size according to your country, using the table above, matching the Portuguese size with the international size.
